Error codes
org.not_provisioned
The principal is authenticated but their organisation has not finished provisioning yet.
org.not_provisioned is returned at HTTP 409.
When this fires
Returned when sign-in completes but the first authenticated request arrives before the organisation record has been fully provisioned in the database. Typically happens once on a brand-new organisation.
What to do
Retry the request. Provisioning is idempotent and the second call will succeed. If retries keep returning this code, contact support@sonnylabs.ai with the request_id from the response.
See also
- SDK reference — the Python and TypeScript SDKs raise typed exceptions for codes in this namespace.
- Error code index — every code the runtime can return.