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Error codes

onboarding.unsupported_in_self_hosted

Org-creation is disabled in self-hosted deployments — the operator provisions orgs out of band.

onboarding.unsupported_in_self_hosted is returned at HTTP 501.

When this fires

Emitted only when app.deployment-mode=self_hosted. Self-hosted Helm charts run inside a customer VPC where the operator owns org provisioning via Helm values, not via a dashboard click.

What to do

Ask the platform team that owns the deployment to provision the org through the chart's auth.organizations configuration. The SaaS endpoint at https://app.sonnylabs.ai does support self-service org creation.

See also

  • SDK reference — the Python and TypeScript SDKs raise typed exceptions for codes in this namespace.
  • Error code index — every code the runtime can return.

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